What you Get With Computer Repair Business Plan Package
| 6 Chapter Business Plan Template in MS Word | Free Pitch Deck Template in PPT |
| 5 Year Financial Model Template in MS Excel | Free Financial Dashboard Template in MS Excel |
| Immediate Download After Purchase | MAC &PC Compatible, Unlocked, NO VBA Macro |
| Bank/Investor/Grant Ready Package | No Accounting Or Financial Knowledge Needed |
I.- Executive Summary
Problem
PCFix, Inc. is addressing an identifiable need in the Greater Greenville area for comprehensive, reliable computer repair services at an affordable rate. With the lack of certified technicians and the growing reliance on technology, users in the market may have limited access to professional repair services. PCFix, Inc. provides a solution to this market need with a full suite of products and services, including virus removal, hardware installation/upgrading, and data backup and recovery services. Additionally, PCFix, Inc. is committed to empowering customers with the knowledge and know-how to better utilize and protect their computers and devices.
Solution
PCFix, Inc. offers a wide range of products and services to solve the various needs of our customers from Greenville and the greater South Carolina area. Our comprehensive solutions and dedicated technical expertise allows us to provide our customers with comprehensive computer repair, installation, and maintenance services. For example, our services include virus removal, hardware installation / upgrading, data recovery, network troubleshooting, custom computer builds, operating system installation, computer system maintenance, cell phone repair, customized tutorials, remote support services, onsite support services and warranty services.
Our mission is to empower our customers with the knowledge and know-how to better utilize and protect their computers and devices and our primary goal is to provide a comprehensive solution for all of their computer repair needs. Utilizing our extensive experience and expertise in the field, PCFix, Inc. offers high-quality services with great value.
Target Market
PCFix, Inc.'s primary target market consists of residential and light commercial customers in the greater Greenville area. Our customers range from individuals and small businesses to larger corporations. We have the skills, products, and services needed to meet the needs of any customer size. Our services have a broad appeal and we anticipate that our customers will include anyone looking to improve the performance and protection of their computers from businesses to casual users.
We are most interested in people who are looking for customized solutions to their computer repair and maintenance needs. We will cater to anyone within the Greenville area who appreciates the peace of mind that comes from having a team of reliable professionals to call on for help. Our customers are those who are looking for comprehensive services and customized solutions, and we anticipate that they will be particularly eager to take advantage of our onsite and remote support services.
Competition
PCFix, Inc. will be competing in the increasingly competitive Greenville computer repair market. Existing companies offer a variety of services and solutions to their customers. At PCFix, Inc., we plan to differentiate ourselves by offering a wide range of services--including virus removal, hardware installation, data backup, and custom computer builds--at competitive prices. Additionally, many of our services are mobile, allowing us to provide convenient, on-demand services to our customers. Furthermore, our customer-first mentality means that we will always strive to provide customer satisfaction, whether that means coming to our customers or providing remote support.
There are a few alternatives to PCFix, Inc. that customers can consider. The main alternatives are big box stores, such as Best Buy and Staples, and online services such as Geek Squad. These services often offer a limited range of repair services and may carry higher prices than local services. Additionally, many of these competitors lack the local presence and customer-first mentality that PCFix will bring to the market.
Financial Summary
The financial plan of PCFix, Inc. is designed to maximize revenues, sustainability, and profitability. Key financial highlights of the business plan include:
- Investments of $25,000 to cover office space, infrastructure, and tools.
- An integrated system of fixed costs to keep the operation running smoothly and predictability.
- A steady stream of income from service costs and partner discounts.
- Projected profitability of 15% in the first year, increasing to 25% in the second year.
- Projected sales of $300,000 in the first year, growing to $750,000 in the second year.
- Continuous reinvestment of additional resources to enhance services and customer satisfaction.
Funding Requirements
PCFix, Inc. is seeking funding of $100,000 to get the business up and running. As a full-service computer repair startup, the costs of our services and products require significant resources. We will be utilizing funds for:
- Purchasing necessary equipment and tools to offer world-class services
- Hiring qualified technicians and staff to handle customer inquiries
- Obtaining necessary licenses to operate in the region
- Establishing secure office space in the Greenville area
- Advertising and marketing activities to build customer awareness
We are confident that with adequate resources, PCFix, Inc. will become an industry leader in the Greenville community and beyond. With an experienced management team, high-quality services, and customer-oriented strategies, PCFix, Inc. will be an exemplary provider of computer repair services.
Milestones & Traction
Since starting PCFix Inc., we have made great strides in growing our business and providing innovative services to our customers. We have achieved notable milestones since our launch, including the growth of our Greenville, SC service area to include additional towns and neighboring counties. We are consistently receiving high ratings and reviews, proven by the 30+ five-star customer reviews we have accumulated over our time in business. Last month, we started offering our remote support services, a response to the pandemic and convenience for our customers. We plan to continue developing our existing services and diversifying our customer base as we strive for further success in the future.
Our roadmap table outlines our current position and specific milestones we plan to hit in the future. We are projecting our market share to expand to 30% of the local market by 2023. Additionally, our overall customer satisfaction rate is projected to reach 90% or higher by this date. To achieve this, we plan to further develop our existing services, create new service packages, and focus on digital advertisement strategies to extend our reach.
II.- Products & Services
Problem
The computer repair industry is an ever-evolving and highly competitive space. Technology changes rapidly and can be confusing, even to the most tech-savvy users. With the addition of newer and more specialized hardware and software solutions, the market for knowledgeable and reliable technicians capable of troubleshooting and repairing complex computing issues is limited. The challenge then becomes providing customers with a comprehensive, convenient, and affordable solution to their computer repair needs.
At PCFix, Inc., we understand this challenge and have designed our products and services to tackle the most common and complex problems associated with all makes and models of computers, laptops, and tablets. Whether it is virus removal, hardware installation, data recovery, or system maintenance, we strive to provide our customers with the best service available in the Greenville area. Through our experience, expert technicians, and comprehensive services, we are confident we can meet and exceed the expectations of our customers.
Solution
PCFix, Inc. will provide a comprehensive solution to all computer repair needs. We will utilize our expertise in software repair, hardware installation, and data recovery to offer world-class service to our customers in the greater Greenville area. Additionally, we will empower our customers with the knowledge and know-how to better utilize and protect their computers and devices.
Our services include Virus Removal, Hardware Installation / Upgrading, Data Backup & Recovery Services, Network Troubleshooting, Custom Computer Builds, Operating System Installation, Computer System Maintenance, Cell Phone Repair, Customized Tutorials, Remote Support Services, Onsite Support Services and Warranty Services. Our services are tailored to the needs of our customers, ensuring that the best solution is provided in the most efficient manner.
At PCFix, Inc., our customer’s needs are of utmost importance to us. Our support team is highly trained and skilled in computer repair, and we are dedicated to providing the most reliable and customer-focused services available in the greater Greenville area.
Validation of Problem and Solution
Our products and services have been vetted and tested for maximum effectiveness. We have successfully trialed our virus removal, hardware installation and data recovery services for over 6 months with select clients and have received overwhelmingly positive feedback regarding the quality of our support.
We are in contact with local organizations that specialize in IT services, and have consulted frequently with these experts to ensure that our services are meeting the highest standards of quality. We have also taken steps to ensure that our customer service is top-notch, and that every customer receives the attention and respect they deserve.
Our customers have been satisfied with our service and can attest to our reliable and knowledgeable team. With us, you can trust that you will get the best customer service experience and quality repairs. We are confident in our ability to provide our customers with the most comprehensive and cost-effective solution to their computer repair needs.
Product Overview
At PCFix, Inc., we offer a wide range of products and services to meet all of your computer repair needs. Our goal is to provide our customers with top-notch service and knowledge that enables them to better manage, maintain, and protect their devices. Our comprehensive suite of products and services includes virus removal, hardware installation and upgrading, data backup and recovery services, network troubleshooting, custom computer builds, operating system installation, computer system maintenance, cell phone repair, customized tutorials, remote support services, onsite support services, and warranty services.
No matter your computer repair needs, our team of experts is here to help. Our virus removal team is trained and certified in the latest techniques to identify, remove, and prevent infections. Our hardware experts can help you install new equipment and upgrade existing components to improve performance. Our data backup and recovery services offer secure backup and restore capabilities in the event of data loss. With our network troubleshooting services, we can diagnose and resolve network connection issues quickly to get you back online. We also offer customized tutorials tailored to individual customers to help them better utilize and understand their devices.
At PCFix, Inc., we strive to provide excellent customer service and the most knowledgeable help available. Our remote and onsite support services offer troubleshooting and repair options to handle any computer repair challenge. Plus, all of our services are backed by our warranty for your peace of mind.
Competition
PCFix, Inc. is operating within a highly competitive field. Several major computer repair companies in the Greenville area have established themselves as reliable sources for computer repair services. As such, it is essential that PCFix, Inc. present a clear value proposition to differentiate ourselves from competitors.
Our primary competitive advantages lie in our technical proficiency and personalized customer service experience. Our technicians have rich experience in software repair, hardware installation, data recovery and more. Furthermore, our technicians go the extra mile to ensure customer satisfaction, offering comprehensive tutorials and support if needed. Our aim is to provide a comprehensive solution that goes beyond the typical repair services offered by our competitors.
PCFix, Inc. also offers a range of other products and services such as cell phone repair, customized tutorials, and warranty services that set us apart from the competition. We believe that our unique combination of technical proficiency and personalized customer service provides a distinct value proposition that will attract customers seeking reliable repair services in the Greenville area.
Roadmap of Products & Services
At PCFix, Inc., we are constantly evaluating our options to ensure best practices and procedures when it comes to computer repair services. We have outlined a few steps we have taken to this point as well as our plan for future growth:
Steps Taken So Far: We have identified the most important areas of computer repair, namely software repair, hardware installation, and data recovery, and established comprehensive services in these areas of knowledge. We have established a presence in Greenville, SC, installed the necessary equipment, and established connections with local vendors and suppliers.
Future Plans: In the coming months, we plan to expand our services to include remote support services as well as onsite support services. We also plan to advertise our services to ensure maximum reach. Additionally, we plan to provide our customers with educational materials, tutorial videos, and blog resources to empower them to become better computer users.
We are committed to providing our customers a comprehensive solution to all of their computer repair needs. Through our focus on service quality and our dedication to customer satisfaction, we are confident that PCFix, Inc. is the perfect solution for all your computer repair needs.
III.- Market Analysis
Market Segmentation
PCFix, Inc. aims to serve the Greenville, SC community with a comprehensive computer repair solution, and our market analysis reveals the following identifiable segments of potential customers:
| Customer Segment | Characteristics |
|---|---|
| Home Users | Individuals who use computers for personal activities such as internet browsing, document editing, gaming, and video streaming. |
| Small Businesses | Small businesses with fewer than 10 employees who use computers for office tasks such as data entry, file storage, communications, and accounting. |
| Large Companies | Large enterprises that use computers for specialized activities such as web development, database management, enterprise mobility, and general IT support. |
| Professionals | Individuals who use computers for professional activities such as graphic design, video editing, 3D printing, and web hosting. |
PCFix, Inc. is committed to providing superior support for all of the identified customer segments.
Target Market Segment Strategy
Our ideal customer would be a small business or home user who needs individualized and timely computer repair services of the highest quality. This customer would require our services for in-home repair, and would benefit from the convenience of our mobile services. Our business will offer computer repair services for both Mac and PC users, and the customer would understand the importance of maintain and repair of their individual devices.
We seek to provide the highest possible value to our customers and will strive to adapt to their specific needs. Our target customers will benefit from our competitive rates, set-fee repair costs, and our commitment to quality customer service and satisfaction.
Key Customers
Our key customers will be computer repair and maintenance professionals, digital technology enthusiasts, and the general public, with an emphasis on digital natives. Our ideal customer archetype is a person who values convenience, rapid response, and expert advice. These customers will be our primary advocates, helping to spread the word of our quality services, competitive pricing, and extensive expertise.
Future Markets
The market analysis thus far shows that there is significant potential for a computer repair business in the strategic location chosen for the business. With the current demand and growing trends in the computer repair market, this business can be well-positioned to capitalize on current and future opportunities.
The proposed business strategy combines convenience and accessibility, a wide range of services, and competitive pricing. This will ensure a solid foothold in the market with a large addressable customer base to draw from. In addition, the business will ensure brand loyalty via effective use of advertisement, social media presence, and customer engagement. All of these features combined will give the business the best chance of success in the market segment.
This business plan, alongside the estimated demand in the locality, demonstrates that there is a good opportunity for growth in the computer repair service. With the right strategies and techniques, this business has the potential to be successful for many years to come.
Competition
Greenville, SC offers a wide range of computer repair services, ranging from individual specialists to large companies. The following table provides a snapshot of potential competitors and their primary offerings:
| Company | Service Offering |
|---|---|
| Tech Solutions | Virus Removal, Network Troubleshooting, Data Backup & Recovery, Remote Support |
| Computer Helpers | Hardware Installation, Operating System Installation, Computer System Maintenance |
| Greenville Geek Squad | Onsite Support, Cell Phone Repair, Warranty Services |
By surveying the local competition, PCFix, Inc. is confident that our comprehensive approach to computer repair services–combining software, hardware, and data recovery expertise will give us a competitive edge.
IV.- Marketing and Sales Plan
Marketing Plan
PCFix, Inc.’s marketing plan is focused on utilizing a variety of channels to increase our visibility in Greenville and the greater area, and to increase brand recognition. Our approach includes both digital and traditional marketing strategies. Our objectives are to target customers who are in search of computer repair services, build awareness of PCFix, Inc., and to increase sales. To achieve these goals, the following strategies will be employed:
- Online Presence - Establish a professional website and social media platforms to post content, advertise sales and specials, and engage customers. These outlets will emphasize our commitment to customer support and quality service, utilizing visuals, customer testimonials, and other tactics.
- Publicity/PR - Create a newsletter, press releases, and other creative content to inform potential customers of discounts available through PCFix, Inc. This content can be advertised in local newspapers, radio stations, and other outlets to reach our target demographics.
- Advertising - Invest in digital marketing campaigns and place advertisements in local publications to increase our presence in the region. Utilize benchmarking and tracking tools to measure our Return on Investment.
- Networking - Develop and maintain relationships with local and regional computer repair businesses to form collaborative partnerships, recommend one another to customers, and support each other's growth.
By leveraging these strategies and developing an effective implementation plan, PCFix, Inc. will be able to achieve our marketing objectives and expand our reach within the greater Greenville area.
Sales Plan
Sales can be forecasted based on market demand, our capacity to supply services, pricing strategy, competition, and other relevant market conditions. Our sales plan for the computer repair business estimates that we will reach a sales goal of $100,000 per month. To achieve this goal, our pricing strategy has been set in such a way that it allows us to maximize our revenues and profit margins. Additionally, we are confident that our capacity to offer the highest quality of service will be able to attract an increasing number of customers. Furthermore, our advertising and promotional strategies will help to increase the visibility of our business in the market.
Location and Facilities
PCFix, Inc. is situated in Greenville, SC, a convenient location for clients located in the Greenville area. Our facility boasts a full-service computer repair and upgrade center, as well as a comfortable, welcoming customer service and consultation area. The facility also houses a technical support center for remote and onsite services.
We have invested in state-of-the-art hardware and software equipment to provide the highest level of service and expertise. Our main operating costs are associated with rent and utilities for our business location, as well as any maintenance and repair costs for updating our tools and software.
Technology
At our computer repair business, we believe in staying up-to-date with the latest technologies as well as providing our customers with top-of-the-line solutions for their technical issues. We use cutting-edge hardware and software solutions to ensure that our clients’ computers are running optimally and are performing at their best. We have invested in the latest diagnostic tools, repair techniques, and IT solutions to provide our clients with the most comprehensive and advanced level of service available.
As well, we use proprietary online management software to allow our customers to book appointments quickly and securely, as well as to track their repair process. We also offer remote support, allowing us to service our customers wherever they are located, minimizing downtime and ensuring timely resolutions to their technical issues.
Equipment and Tools
Below is an outline of the needed equipment and tools and the cost associated with purchasing or renting them, in table layout:
| Equipment/Tool | Cost |
|---|---|
| Anti-static Wrist Straps | $15 |
| Workbench | $200 |
| Voltage Meter | $25 |
| Wire Cutter | $20 |
| Computer Parts Organizer | $25 |
These tools and equipment are essential for any computer repair business, and will enable the technician to complete the job efficiently and without undue difficulty.
V.- Management and Organization
Organizational Structure
The computer repair business will adopt a flat hierarchical system and is based on three layers/levels of management. At the top level is the owner or CEO of the organization, who is the key decision maker in all operations. At the middle level, there are four managers for sales, marketing, operations and finance, who are responsible for the day-to-day management of the business. At the bottom layer, there are multiple employees who are responsible for their specific roles such as technicians, administrative personnel, customer service representatives and technical support staff. The organizational structure of the business is depicted in the table below:
| Top Level Management | Middle Level Management | Bottom Level Employees |
|---|---|---|
| Owner / CEO | Sales Manager | Technicians |
| Marketing Manager | Administrative Personnel | |
| Operations Manager | Customer Service Representatives | |
| Finance Manager | Technical Support Staff |
The flow of information between levels is two-way, allowing the top level management to assign tasks to their subordinates and the bottom-level employees to communicate their progress to their respective managers.
Management Team
The management team at our computer repair business will be comprised of highly-experienced people from a variety of IT backgrounds. We anticipate taking on individuals for the following high-level management roles:
| Position | Description | Qualification |
|---|---|---|
| Owner/Operator | Overall responsibility for the business such as management, budgeting, and supervision of the daily operation and staff | Minimum of 5 years IT experience with a degree in Business Management and/or IT |
| Sales/Marketing | Overseeing and managing sales, marketing and promotions including content creation, advertising and customer contact | Minimum of 3 years of sales or marketing experience with a degree in Marketing or Advertising |
| Financial/Accounting | Managing all financials, accounts payable/receivable and budgeting needs | Minimum of 5 years experience in financial and accounting with a degree in Accounting or Finance |
| Technical Support | Managing technical support staff and the computer repair services | Minimum of 5 years in IT experience with a degree in Computer Science or Networking |
Management Team Gaps
At this time, there are a few positions and areas of expertise that we currently do not have candidates ready to fill. Our team includes an experienced computer repair technician, an administrative assistant to handle customer service and bookkeeping tasks, and a marketing specialist to promote the business. We are still looking for seasoned professionals to take on the roles of general manager and IT/security specialists.
The general manager will be responsible for managing our entire team, including recruitment, training and oversight. Their role will also involve setting organizational goals and creating business strategies for the year ahead. The IT/security specialists will need to understand the latest security protocols and trends to keep the company's technological infrastructure secure and up to date.
Personnel Plan
Running a successful computer repair business requires well-trained personnel with expertise in diagnosing and repairing computers and related equipment. A table of potential personnel positions that we expect to require in order to run our business effectively is provided below.
The table outlines the roles we anticipate needing to successfully operate our business. This personnel plan is subject to change depending on our business needs and over time as technology advances.
| Position | Required Skills | Estimated Time to Hire |
|---|---|---|
| Computer Repair Technician | Expertise in diagnosing and repairing computers | 2-3 weeks |
| Customer Service Representative | Knowledge of customer service procedures and excellent verbal communication skills | 1-2 weeks |
| Technician Trainee | Eagerness to learn new skills, above-average technical aptitude | 1 week |
We will also consider bringing on experienced technicians who can bring their existing skills and knowledge to the table. This plan is subject to change as our business needs evolve.
Company History and Ownership
PCFix, Inc. was founded in 2020 by a small group of computer technicians and system experts who sought to create a reliable, top-tier computer repair business that focuses on their clients’ needs first and foremost. The original team of five technicians set up shop in Greenville, SC, and have since added a highly skilled and knowledgeable additional technician to their roster. The founding team hopes to continue growing their business and developing their services as the need for computer repair continues to increase.
PCFix, Inc. is solely owned by the five founding members. This presents a unique opportunity for the business as the founding members have total control and decision-making power. This ownership structure has given the company the ability to focus and assign the right resources to the right projects, and innovate quicker and more effectively than a more traditional business model. The founding members are committed to using the resources available to them to increase their customer base and provide better services to their existing customers.
Milestones
A key part of managing and organizing any business is to have a detailed roadmap of specific goals and objectives. By setting and following clear goals, it is easier to measure progress and success and make informed decisions relating to the direction of the business. To ensure the success of our computer repair business, the following milestones have been established:
- Establish legal business entities and necessary licensing
- Secure and procure any necessary materials, tools and technologies
- Find office and/or retail space for operations
- Recruit, hire, and train staff as needed
- Launch online and physical presence
- Successfully market services, products and brands
- Review and adjust business plan as needed
By following this roadmap and continually evaluating, measuring, and revising processes and procedures, our computer repair business will be well on its way to success.
Key Metrics
As a business owner, key performance indicators (KPIs) can help you gauge the overall performance and health of your computer repair business. These metrics measure the efficiency of customer service, financial performance, profitability, and customer satisfaction. The KPIs to monitor include customer service wait times, customer satisfaction scores, and financial performance such as overhead/cost structure and sales/revenues.
Measuring performance by KPIs will help you identify improvement areas, diagnose operational bottlenecks, optimize processes, and maximize customer service. Keeping track of these vital metrics will enable you to improve the efficiency of your computer repair business and in turn, reach better results.
What you Get With Computer Repair Business Plan Package
| 6 Chapter Business Plan Template in MS Word | Free Pitch Deck Template in PPT |
| 5 Year Financial Model Template in MS Excel | Free Financial Dashboard Template in MS Excel |
| Immediate Download After Purchase | MAC &PC Compatible, Unlocked, NO VBA Macro |
| Bank/Investor/Grant Ready Package | No Accounting Or Financial Knowledge Needed |
VI.- Financial Plan and Metrics
Sales Forecast
This sales forecast is based upon our current understanding of the industry, the local market, and the company’s ability to gain market share. The following table provides an estimate of our projected sales for the next three years.
| Year | Sales |
|---|---|
| 2021 | $30,000 |
| 2022 | $60,000 |
| 2023 | $90,000 |
Computer Repair Financial Plan Key Inputs
Expenses
In order to start and operate a computer repair business, there are various expenses which must be expected or incurred. These expenses have been categorized into two main headings: startup costs and operational expenses.
Startup Costs
| Cost | Price |
|---|---|
| Computer Repair Kit | $250 |
| Website Design & Development | $500 |
| Office Supplies | $75 |
| Business Insurance | $75 |
| Advertising & Marketing | $300 |
| Total Startup Costs | $1200 |
Operational Expenses
| Cost | Price |
|---|---|
| Office Rent & Utilities | $500/month |
| Employee Salaries & Benefits | $2000/month |
| Replacement Parts | $250/month |
| Internet & Phone Services | $200/month |
| Advertising & Promotion | $200/month |
| Total Monthly Expenses | $3000/month |
Financial Plan
This part of the business plan is where you present the three main financial documents of any startup: the income statement, the cash flow statement, and the balance sheet. The income statement shows the estimated revenues and expenses associated with the start-up of the business. The cash flow statement demonstrates the projected cash inflows and outflows resulting from the business’s operations. Finally, the balance sheet consists of an overview of the assets, liabilities, and equity of the business. By presenting these documents, prospective and current investors can get a comprehensive picture of the financial health and stability of the business.
Computer Repair Financial Plan Profit & Loss Statement
Computer Repair Financial Plan Cash Flow Statement
Computer Repair Financial Plan Balance Sheet Statement
Personnel Plan
A key part of making a successful computer repair business is finding the right personnel. The personnel plan outlined below describes how and who I intend to hire, the compensation I will be giving them, and how employees will fit into business operations.
I plan to hire certified technicians with the right technical skills, experience, and certifications to provide quality computer repair services. They will need to be trained in the newest hardware and software techniques, be able to troubleshoot hardware and software problems, and provide customer service. I plan to hire a small number of technicians at the start and I will provide competitive salaries commensurate with their experience and skills.
I will also look to hire an administrative assistant to help with accounting and billing, customer service and scheduling. The administrative assistant will be responsible for managing customer records, keeping the shop organized, and answering customer queries. The budget for the administrative assistant is less than the salaries for the technicians, but I will offer competitive wages for the position.
Together, these personnel will form the core team that will run the business operations. The technicians will do the majority of the work in the shop, while the administrative assistant will handle the behind the scenes tasks. I will also look to hire any additional personnel as needed to provide extra support when there is a high demand for services.
Capital Requirements and Use of Funds
The start-up capital requirements of our computer repair business are estimated to be USD$50,000. This amount will be used for the purchase of tools, inventory, and computer parts, leasing of a suitable workspace, wages for staff, and other operational costs. We may also need a loan for marketing, advertising, ongoing overhead costs, and to expand the business and its services.
It is our goal to have the money necessary to begin our business in the form of either investments or a loan. We are seeking investments of USD$50,000 and are willing to accept investments in increments of between USD$5,000 and USD$20,000, depending on the investor’s interest. Funding will be used in the following ways:
- USD$35,000 dedicated to purchase of tools and parts
- USD$10,000 dedicated to lease, renovation and maintenance of the workspace
- USD$5,000 dedicated to hiring and training staff, ongoing wages and insurance
Investors can expect to see a return on investment within the first year from our anticipated revenues, or else will be eligible for a full refund of their contribution.
Exit Strategy
We intend to eventually exit the computer repair business either by selling the business or by passing it on to a family member or employee. The timeline for an exit has yet to be determined, but we anticipate that it will be within a five-year time frame. We will explore options for exiting the business that are the most financially-viable, allowing the benefit of capital appreciation when the business is sold and the potential for a smooth transition should the business be passed on. Every effort will be made to gain the highest financial return from the exit, while also ensuring that the transfer of ownership is beneficial to the new buyer.
